Let’s Rectify the QuickBooks Error 12002 Effectively

User Image Buttler David 1 year ago | Technology
Let’s Rectify the QuickBooks Error 12002 Effectively
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Introduction

Sometimes, while updating the QuickBooks payroll function, errors and issues can occur. One such error is the QuickBooks error 12002.

To utilize all the QuickBooks features seamlessly, a user needs to update QuickBooks and the QuickBooks payroll function regularly. Sometimes, while updating the QuickBooks payroll function, errors and issues can occur. One such error is the QuickBooks error 12002. A network time-out issue is the main reason behind the error, but a few other reasons can also cause the error code. A misconfigured internet connection setup can also cause the QuickBooks payroll error 12002. In this article, we are going to provide you with effective solutions to resolve the error code.

If you are unable to resolve the error on your own, you can call us at +1 800-579-9430 and get technical assistance in fixing the error.

Why Am I Unable to Download Payroll Error 12002?

The QuickBooks error message 12002 can arise due to the following factors –

  • Windows firewall security issues are blocking QuickBooks from connecting with secure sites.
  • Your Internet Explorer settings are faulty or misconfigured.
  • You have not set Internet Explorer as your default browser for QuickBooks.
  • Your QuickBooks Desktop installation was faulty or incomplete.

Read more :- QuickBooks error 3371

Steps to Eliminate the QuickBooks Desktop Error 12002

If you are facing the QuickBooks error message 12002, you can perform the steps provided below to eliminate it –

Step 1. Perform Internet Reconfiguration and Restore Advanced Settings

Reconfigure your Internet Explorer settings to get rid of the QuickBooks payroll error 12002.

  1. Launch Internet Explorer and choose Internet Options from the Gear Icon.
  2. From the Security tab, go to the Globe icon and ensure that the security is not set to High.
  3. Choose Never Dial a Connection from the Connections tab and checkmark the Automatically Detect Settings
  4. Enter your address and port number correctly, and ensure you do not uncheck the Use a Proxy Server option if the port number is 80.
  5. Click Restore Advanced Settings from the Advanced tab and mark the Use TLS 1.2
  6. Click OK and exit Internet Explorer, followed by running the QuickBooks Payroll updates again.

Step 2. Create Inbound and Outbound Rules to Add QuickBooks to the Firewall Exception List

You need to exclude QuickBooks from Firewall protection to ensure that it is not blocking QuickBooks from installing payroll updates.

  1. From the Windows Start menu, go to the Programs and Files menu and search for Windows Firewall.
  2. Go to Advanced Settings and right-click on the Inbound Rules to create a new rule.
  3. Select the correct port and make sure that the TCP is selected, followed by entering the correct port number.
  4. Choose Allow Connection and ensure that all the profiles are displayed properly.
  5. Now, give a name to this rule and create Outbound Rules similarly to resolve the QuickBooks Desktop error 12002.

Conclusion

You can perform the steps provided in this article to resolve the QuickBooks error 12002. If you used the solutions and the error code still exists, you can call us at +1 800-579-9430 and get assistance from our team of experts in fixing the same.

Related article :- QuickBooks error H202

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